Terms of Use
The contract covering account rules, what we expect from you, and when we can suspend access. Its data clauses point back to this page so the two stay aligned.
LEGAL REFERENCE
Privacy Policy: What We Collect and Why
We wrote this privacy policy so you know what happens to your data when you open an account, pay in with JazzCash or Easypaisa, and move through our...
Plain-language clausesConsent controlsAccess requestsAccount security
The Commitments Behind This Privacy Policy
We treat this privacy policy as a standing promise, not a one-off notice. Where local law permits, we collect only what an account needs to run: your name, contact number, date of birth, device signals, and the payment references that JazzCash, Easypaisa, SadaPay and Raast return when money moves. We hold that record while your account is open and for the retention
window our regulators set, then delete or anonymise it. You can ask what we hold, ask for a copy, ask us to fix anything wrong, or ask us to close the account, subject to records we must keep. Rules differ between supported regions, so some rights and timings depend on where you are.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PRIVACY DESK
Reaching Us About Your Data
If anything in this privacy policy reads unclear, or you want a copy of what we hold on you, message us and a person answers. Our privacy desk runs on live chat inside your account and on the support address printed in our footer. We aim to acknowledge each request within one working day.
Team online
Live Chat Window
Open the chat bubble inside your account, then tell us what you need: a copy of your record, a correction, or a plain answer about how we handle your data.
Privacy Email
Write to the support address in our footer and include your account number. We reply from a monitored inbox, keep the thread on file, and never ask for your password by email.
Request Tracker
Every request gets a reference you can follow from your dashboard, so you can see when we received it, who picked it up, and when the answer went out.
WHO MAINTAINS THIS
Who Maintains This Privacy Policy
This page is maintained by the team that runs money 777 every day: the people who build the account flow, connect JazzCash and Easypaisa, and sit on the chat floor. We revise...
Data Protection Team
The group that owns this policy wording, checks every clause against how our systems behave, and signs off changes before they go live for account holders in Pakistan.
Account Security Group
Engineers handling login protection, session checks and device records. They confirm that everything described here matches how the platform behaves when you sign in from a new phone.
Payments Operations
The team watching JazzCash, Easypaisa, SadaPay, NayaPay and Raast transfers each shift. They decide which reference numbers we store and when those references are wiped from our files.
Customer Care Floor
The people who answer your messages in English and Urdu. They are trained on this policy, so the reply you get in chat matches the wording you read here.
Localisation Desk
Colleagues who check that Pakistani English reads cleanly and that every market note stays accurate for supported regions, including how local law shapes your rights over your record.
Version Control
Every change to this page is logged with a date and a short reason, so you can see when a wording shift happened and ask us about it.
CONSISTENT WORDING
Same Promises Across Our Policy Pages
We keep the same standards across every policy page we publish, so nothing here contradicts what you agree to elsewhere. The words differ because the subject differs, but the promises do not...
Cookie Notice
Explains the small files our site drops on your browser, which ones keep you signed in, and which ones measure how pages perform. You can switch the optional ones off.
Account Rules
Covers fair use of the lobby, one account per person, and how we handle shared devices. Where these rules touch personal data, the wording follows the policy above.
Payments Page
Describes how JazzCash, Easypaisa, SadaPay and Raast transfers are recorded, why we keep a reference for each one, and how that connects to this policy on data handling.
Promo Terms
Sets the conditions on anything running this week, including how we confirm you qualify. Anything personal we check along the way is handled under the policy you are reading.
Sportsbook Rules
Covers market settlement and how bet records are stored. The retention window for those records matches the schedule published here, so nothing sits on file longer than stated.
Help Centre
Where the practical answers live: how to change a password, update a phone number, or ask for a copy of your record. Each article links back here on data questions.
DATA RIGHTS SNAPSHOT
What This Policy Lets You Control
The policy page carries a few controls you can reach without sending a message. A consent panel sits inside your account settings, a cookie switch lives in the...
Consent Panel
One screen inside your account settings where you tick what...
Cookie Switch
A footer link that opens the list of small files...
Retention Table
A short table naming each record we keep, from contact...
Request Tracker
Follow any data request from your dashboard: the moment we...
Device Register
A list of the phones, tablets and laptops that have...
Download Copy
Ask for a machine-readable copy of what we hold and...
Privacy Policy Questions We Hear Often
It covers what we do with personal data on this site and our apps: what we gather at sign-up, what the lobby records as you play, and how payment references are stored.
Your name, date of birth, contact number and email, the device and network signals your browser sends, and the reference each JazzCash, Easypaisa, SadaPay or Raast transfer carries.
Only with the partners needed to run your account: the payment rails, the studios whose games you open, and providers under contract. We never sell your record to anyone.
While your account stays open, then for the retention window local rules require. Payment references usually sit longer than profile fields because financial records follow a fixed schedule.
Yes. Send the request from inside your account or through our support email, and we close access first, then delete what we are not obliged to keep. A reference follows.
Sign-in checks flag a new phone or an unusual city, sessions expire after long idle spells, and our team watches for odd patterns. We lock anything unusual and confirm with you first.